AAA Mobile app good for
The app is useful and easy to navigate could use some maintenance to work out a few kinks but other then that definitely worth having.
Love the new realtime map so you can see how close your service is!!
AAA and their app have made our 2 towing calls hassle free. Made the request via the app, it submitted our location from the GPS coords automatically from the phone, let me select which of our vehicles it was for and that was it. Sent a notification that the tow truck was assigned and provided a time estimate as to when it would arrive. They came, towed it and said goodbye. Since we used the app there wasnt even any paperwork involved. Way to go AAA!!
I love this app makes t easier for me to process. I would recommend this app..
Always great and fast service. The people you talk too are always so friendly and even their drivers are accommodating. I never would use anything else.
The best service for me! They are really helpful and quick with roadside service
Some bad moments
The AAA service is excellent as always, but their app is a hot mess. From the crazy scrolling style, the "click here if page does not refresh" message (what other app does that??), to some basic things like making the user re-enter his/her AAA number again after logging in to make a roadside assistance request. I use my phone all the time for all manner of things from shopping to health to finance and this is easily the worst user interface experience I have ever come across. Even the hair salon has a better interface. Really shocking to see a major institution like AAA rocking this Web 1.0 looking app.
I used this app last night to summon assistance for a dead battery. Within a half hour it ate so much data, I went over my data plan. I have deleted it and will now call for assistance if needed.
The app seems to be more focused on selling things through AAA than providing assistance. Additionally, you cannot create an account as the CAPTCHA section doesnt work.
Your service is great like it has been for many years, however your app stinks! Sorry to say it it is a bad app, slow or non responsive! Get an app designer to fix that
I just updated this on my iPhone, and 89 megabytes later, all it does is tell me to download another, older, version of the application.
I have to provide my drivers license info, policy number, and type in my email and password EACH TIME I want to use this app. There is no option to stay signed in. This is a huge inconvenience when you dont have that information in front of you at the time. Also, screen formatting places half of the app outside of my screen. Maybe its a problem with the app in general, or maybe they just havent created optimization for my iPhone 6+, but either way, its annoying and makes half of the app completely inaccessible. I hope they update this app soon, as I do really like my AAA Plus RV Membership. Ill do a new review once the app has been updated-Im hoping I can give the new update a 5 star review.